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Feedback

We value and welcome feedback from our families, recognising that open communication and collaboration help us continually enhance the quality of care, learning, and support we provide for every child.

Feedback to Services

Parents and guardians are encouraged to contribute to their Ambrose service via feedback and input on our
menus, programs, routines, policies, and procedures.

We welcome and encourage your feedback at any time. If you have ideas to share or concerns to discuss, please speak with one of our team members, the Director or Service Coordinator.

You can also contact us via
Email: [email protected]
or call 1300 426 276.

Family Involvement

Parents/guardians are encouraged to share their skills with the children during before/after school care or vacation care.
If you would like to become involved within the service, speak to an Educator.

Child at Risk

Concerned that a child may be at risk of abuse, neglect or harm?

We encourage any concerns relating to the safety, health or wellbeing of a child at Ambrose to be reported to us. We promote a strong reporting culture, supported by robust investigation and follow-up protocols, ensuring that concerns are addressed promptly and appropriately.

We encourage families, community members and employees to speak up and raise questions or concerns.
This can be done through:

  • your Ambrose Service with the details of each person you can contact available at your parent information area or at Ambrose Enquiries on 1300 426 276 or email [email protected];
  • The Approved Provider by email at [email protected];
  • Directly to The NSW Early Learning Commission on 1800 619 113 or email [email protected]. You can call anonymously if you wish.

Faith, Belonging and Community

Grounded in the Catholic faith and open to all, our learning communities welcome families from all backgrounds, cultures and faith traditions.

Guided by the values of Respect, Encouragement and Care, educators support children to:

  • Develop kindness, empathy and gratitude
  • Build respectful relationships
  • Care for others and the environment
  • Develop confidence and a sense of belonging
  • Recognise and value diversity within the community

Faith and spirituality are experienced in age-appropriate and meaningful ways through:

  • Prayer and reflection
  • Stories, celebrations and traditions
  • Shared values and respectful relationships
  • Participation in school and community events
  • Experiences of care, inclusion and belonging

Educators nurture children’s natural sense of curiosity, wonder and connection to the world around them while supporting them to grow as caring, thoughtful and respectful individuals.

As part of a Catholic community, children experience opportunities to build connections with:

  • Educators and families
  • School and parish communities
  • Cultural and community celebrations
  • Shared events and experiences
  • The wider world around them

Transitioning to Kindergarten

At Ambrose, transition to school is viewed as a gradual and supportive journey where children build confidence, familiarity and a sense of belonging before their first day of school.

Throughout the year, educators intentionally support children to develop:

  • Confidence participating in group learning experiences
  • Listening and communication skills
  • Independence and self-help skills
  • Emotional regulation and resilience
  • Attention, persistence and flexible thinking
  • Positive relationships and social confidence
  • Familiarity with routines and transitions

 

Families are supported throughout the transition process through:

  • Ongoing communication and transition discussions
  • Parent-teacher interviews and learning updates
  • Transition to School Statements
  • Opportunities to connect with educators and school communities

Social and Emotional Development

At Ambrose, children are part of a connected Catholic school community where relationships, belonging and wellbeing are intentionally nurtured every day.

Grounded in the values of respect, encouragement and care, our nurturing learning environments support children to feel:

  • Safe and supported
  • Confident to participate and try new things
  • Connected to others and their community
  • Valued as capable learners
  • A strong sense of identity and belonging

 

Social and emotional learning is embedded throughout the day through:

  • Collaborative play experiences
  • Group discussions and reflection
  • Intentional teaching moments
  • Problem solving and conflict resolution
  • Structured routines and expectations
  • Prayer, wellbeing and relationship building

 

Through intentional play-based learning, structured routines and shared experiences, children develop:

  • Confidence and independence
  • Positive relationships and friendships
  • Emotional awareness and self-regulation
  • Resilience
  • Communication and collaboration skills
  • Respect, empathy and kindness

Mathematical Thinking and Inquiry

At Ambrose, mathematical thinking is developed through intentional play-based learning, inquiry, investigation and hands-on learning experiences that encourage children to explore, question and problem solve.

The Ambrose Foundations program supports children’s learning about mathematical concepts and applying them in their play and inquiries including STEAM experiences, construction, investigation and collaborative learning.

Children become familiar with:

  • Patterns and predictions
  • Shapes and spatial thinking
  • Measurement and data
  • Quantity and counting

 

Teachers intentionally plan for children’s Mathematical Inquiry and thinking, supporting children to develop:

  • Early number awareness
  • Problem solving and critical thinking
  • Pattern recognition
  • Spatial awareness
  • Reasoning and prediction skills
  • Confidence exploring mathematical concepts
  • Curiosity and inquiry skills

Language and Literacy

Strong literacy foundations begin with language, communication and connection. Children develop literacy skills through meaningful, hands-on experiences that connect learning to their everyday lives, interests and the natural world.

As part of the Catholic school community, Ambrose supports literacy development through a seamless continuum of learning from early childhood into kindergarten and the early years of school.

Through intentional play-based learning and literacy experiences, children build the confidence, communication skills and early learning foundations that support a successful transition into school.

  • This approach fosters the development of:
  • Oral language and communication skills
  • Vocabulary and comprehension
  • Listening and attention skills
  • Confidence participating in group discussions
  • Early literacy understanding
  • Phonological awareness
  • Curiosity about books, stories and language